Act Fast Auto Glass

Windshield Repair & Replacement

Warranty Policy & Guidlines

 

Windshield & Auto Glass Products                                  

Installation Work: Installation of windshields or auto glass products (except movable parts, sunroofs, and rear sliders,) is guaranteed for as long as you own or lease your vehicle, except where damage occurs due to vandalism, accidents, theft, acts of God, self-inflicted damage or leakage due to rust or body deterioration. If rust is evident, we cannot fully warrant the installation or glass part. Please see our documentation stating our limited warranty policy that is based upon the rust level.

Product Warranty: Windshields and auto glass products (except movable parts, sunroofs, and rear sliders) are guaranteed for one year against pressure cracks, distortion. The manufacturer's warranty is subject to a visual inspection to verify validity of claim.  Any used parts installation has no warranty or parts installation where the part was not supplied by Act Fast Auto Glass has no warranty.  OEM parts obtained from a dealer at your request, or due to product availability, are not warranted by Act Fast Auto Glass against defects, but may be warranted by the dealer that it was purchased from. Upon request we will supply the purchase receipt so that you may make a warranty claim inquiry.

All warranties provided by Act Fast Auto Glass are non-transferable. Any and all warranty claims must be presented to and authorized by an Act Fast Auto Glass representative prior to any work being performed.

    In No Event shall Act Fast Auto Glass be liable for incidental or consequential damages 

Windshield Repair

Windshield repair work is guaranteed for as long as you own or lease your vehicle.  If the originally damaged portion of the windshield cracks again in the same spot, we will credit the amount of the original repair against the windshield replacement cost where the replacement work is performed by Act Fast Auto Glass. If the vehicle is insured by a comprehensive insurance policy, you must pay the deductible portion of your policy.  There is a chance that the chip may crack from the pressure of doing the repair while we are doing the work. If this happens we will not charge for the repair and we are not responsible for the cost of the windshield replacement.

Windshield Wipers

Windshield wipers are guaranteed for thirty (30) days from the date of installation against any manufacturer defects, when the windshield wipers are supplied and installed by Act Fast Auto Glass.

Movable Parts, Sunroofs & Rear Sliders

Installation Work: Installation of movable parts, sunroofs and rear sliders is guaranteed for a period of one year from the date of installation, except where damage occurs due to vandalism, accidents, theft, acts of God, self inflicted damage or leakage due to body deterioration.

Product Warranty: The original manufacturer's warranty (including any restrictions and guidelines applicable to the warranty) shall apply to all defects in material and workmanship that would render this product unfit for its normal and recommended use and service, except damage due to vandalism, accidents, theft, acts of God, self inflicted damage or leakage due to body deterioration. The manufacturer's warranty is subject to a visual inspection to verify validity of claim.  OEM parts obtained from a dealer at your request, or due to product availability, are not warranted by Act Fast Auto Glass against defects, but may be warranted by the dealer that it was purchased from. Upon request we will supply the purchase receipt so that you may make a warranty claim inquiry. 

All warranties provided by Act Fast Auto Glass are non-transferable. Any and all warranty claims must be presented to and authorized by an Act Fast Auto Glass representative prior to any work being performed.

Motorhome Windshields

Installation WorkInstallation of Motorhome windshields is guaranteed for a period of one year from the date of installation, except where damage occurs due to vandalism, accidents, theft, acts of God, self inflicted damage or leakage due to body deterioration.  If rust is evident, we cannot fully warrant the installation or glass part. Please see our documentation stating our limited warranty policy that is based upon the rust level.

Product Warranty: Motorhome windshields have no warranty against pressure cracks or distortion. Any used parts installation has no warranty or parts installation where the part was not supplied by Act Fast Auto Glass has no warranty.  OEM parts obtained from a dealer at your request, or due to product availability, are not warranted by Act Fast Auto Glass against defects, but may be warranted by the dealer that it was purchased from. Upon request we will supply the purchase receipt so that you may make a warranty claim inquiry.

All warranties provided by Act Fast Auto Glass are non-transferable. Any and all warranty claims must be presented to and authorized by an Act Fast Auto Glass representative prior to any work being performed.

Vehicle owner responsibility: Owner must have evidence of the installation or repair by Act Fast Auto Glass, such as the original invoice. Owner must contact Act Fast Auto Glass as soon as any issue with the repair or installation arises.  Failure to contact Act Fast Auto Glass upon discovery of any issue, may void Installation and Product Warranties.

Recent Photos

Testimonials

 W. Michael Stream

Master Chief Petty Officer, U.S. Navy (Retired)

I just wanted to provided a few words about your service. I had a windshield replaced on my ford F-150 this last Thursday; 30 July 2015 and the work done was absolutely outstanding. The two men who came and performed the job were very courteous, professional, and knowledgeable during the entire process. Removal, replacement, and clean-up were all accomplished within about 30 minutes.

The work was done professionally and quickly, they arrived on the job site exactly when I was told to expect them, there was no delay and it wasn't about being around for a 4 hour window; I was told what time they would be there and they were right on time and began the job.

I was very impressed with my overall experience with Act Fast Auto Glass and will be recommending you to all my friends and relatives.

Sincerely,  Thank you 

 Greg Mickle, Precision Body & Paint 

Staying up to date on technology is a constant process in all collision repair, whether it's glass repair or body repair. That's why we count on Jonathan for our auto glass needs - from small rock chips to total glass replacements. Thank you Jonathan for your great work!  www.precisionfirst.com

Wayne from Eugene

Was in Bend on vacation and Act Fast fixed my windshield same day and at a great price. He even showed up for free at my hotel!!!! Extremely knowledgeable and professional. The Windshield was flawless and actually better than before, turns out my old windshield had warps in the glass which made my wipers not contact properly. Highly recommend Act Fast.     

Kerrri N. from LaPine

I have used Act Fast twice and both times Jonathan was great. He came to my office to fix my windshield and was very fast. I've not had any problems with the windshields since he replaced them. He worked with my insurance company and I didn't have to do a thing. I would recommend Act Fast Auto Glass for fast and friendly service.

Sisters Customer

He came to my home in sisters. The job got done the next day after I called. So pleased my daughter had to go back to school in the valley. He was on time did a really nice job! I highly recommend him_nice young man take pride in his work!