Warranty Policy & Guidlines

Windshield & Vehicle Glass Products                                 

Installation Work:  Installation of windshields or vehicle glass products (except movable parts, sunroofs, and rear sliders) is guaranteed for as long as you own or lease your vehicle, except where damage occurs due to vandalism, accidents, impacts with foreign objects, theft, acts of God, self-inflicted damage, or leakage due to rust or body deterioration.  If rust is evident at the time Act Fast Auto Glass performs an installation, Act Fast Auto Glass cannot fully warranty the installation or vehicle glass product.  Limited warranty policy is based on the level of rust present at the time the work is completed. Please refer to your invoice for warranty limitations.

Product Warranty:  Windshields and vehicle glass products (except movable parts, sunroofs, and rear sliders) are guaranteed for one year against pressure cracks and distortion.  The manufacturer’s warranty is subject to a visual inspection by Act Fast Auto Glass to verify validity of claim.  Act Fast Auto Glass does not warrant or otherwise guarantee the installation of used parts, or the installation of parts not supplied by Act Fast Auto Glass.  OEM parts obtained from a dealer at your request, or due to product availability, are not warranted by Act Fast Auto Glass against defects, but may be warranted by the dealer that the part(s) was purchased from.  Upon request,  Act Fast Auto Glass will supply a copy of the purchase receipt so  you may inquire with the dealer regarding a possible warranty claim.

Windshield Repair

Windshield repair work is guaranteed for as long as you own or lease your vehicle.  If the portion of the windshield that was originally damaged and repaired by Act Fast Auto Glass cracks in the same place, Act Fast Auto Glass will credit the amount of the original repair against the windshield replacement cost, provided that the windshield replacement work is performed by Act Fast Auto Glass.  If the vehicle is insured by a comprehensive insurance policy, you must pay the deductible portion of the policy.  There is a chance that a chip or crack may become larger due to pressure that must be applied during the repair process, and you assume that risk when authorizing Act Fast Auto Glass to perform the repair.  If this occurs, Act Fast Auto Glass will not charge you for the repair.  However, Act Fast Auto Glass shall not be responsible for the cost of the windshield replacement.

Windshield Wipers

Windshield wipers are guaranteed for thirty (30) days from the date of installation against any manufacturer defects, when the windshield wipers are supplied and installed by Act Fast Auto Glass.

Movable Parts, Sunroofs & Rear Sliders

Installation Work:  Installation of movable parts, sunroofs and rear sliders is guaranteed for one year from the date of installation, except where damage occurs due to vandalism, accidents, impacts with foreign objects, theft, acts of God, self-inflicted damage, or leakage due to rust and/or body deterioration.

Product Warranty:  For movable parts, sunroofs, and rear sliders installed by Act fast Auto Glass, the original manufacturer’s warranty (including any restrictions and guidelines applicable to the warranty) shall apply to all defects in material and workmanship that would render the product unfit for its normal and recommended use and service, except damage due to vandalism, accidents, impacts with foreign objects, theft, acts of God, self-inflicted damage, or leakage due to rust and/or body deterioration.  The manufacturer’s warranty is subject to a visual inspection by Act Fast Auto Glass to verify validity of claim.  OEM parts obtained from a dealer at your request, or due to product availability, are not warranted by Act Fast Auto Glass against defects, but may be warranted by the dealer that the part(s) was purchased from.  Upon request, Act Fast Auto Glass will supply a copy of the purchase receipt so you may inquire with the dealer regarding a possible warranty claim.   

Motorhome Windshields

Installation Work:  Installation of Motorhome windshields is guaranteed for a period of one year from the date of installation, except where damage occurs due to vandalism, accidents, impacts with foreign objects, theft, acts of God, self-inflicted damage, or leakage due to rust and/or body deterioration.  If rust is evident at the time of installation by Act Fast Auto Glass, we cannot fully warrant the installation or the glass product. Please see our documentation stating our limited warranty policy that is based upon the rust level.

Product Warranty:  Motorhome windshields have no warranty against pressure cracks or distortion.  Act Fast Auto Glass does not warrant or otherwise guarantee the installation of used parts, or the installation of parts not supplied by Act Fast Auto Glass.  OEM parts obtained from a dealer at your request, or due to product availability, are not warranted by Act Fast Auto Glass against defects, but may be warranted by the dealer that the part(s) was purchased from.  Upon request, Act Fast Auto Glass will supply a copy of the purchase receipt so you may inquire with the dealer regarding a possible warranty claim.

Policies & Guidelines Applicable to All Warranties

All warranties provided by Act Fast Auto Glass are non-transferable.  Any and all warranty claims must be presented to, and authorized by, an Act Fast Auto Glass representative prior to any work related to a warranty claim being performed.   The warranties described herein are in lieu of all other warranties, expressed or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.  The remedies set forth in the warranties described herein shall be the exclusive remedies available to any person.  Act Fast Auto Glass shall under no circumstances be liable to any person for incidental or consequential damages of any kind.  No person has any authority to alter this warranty.

Vehicle owner responsibility:  The vehicle owner must provide evidence of the installation and/or repair performed by Act Fast Auto Glass, such as the original invoice.  The vehicle owner must also promptly contact Act Fast Auto Glass as soon as any issue with a repair and/or installation arises.  Failure to contact Act Fast Auto Glass promptly upon discovery of any such issue may void the installation and product warranties described herein.